Test - 2 (General Management)

1. The Johari Window is a model used to understand:

a) Group dynamics

b) Personal psychology

c) Interpersonal relationships

d) Organizational culture

2. The quadrant in the Johari Window where both the self and others are aware of certain behaviors is called:

a) Open Area

b) Blind Spot

c) Hidden Area

d) Unknown Area

3. The Managerial Grid Model was developed by:

a) Peter Drucker

b) Robert Blake and Jane Mouton

c) Henry Mintzberg

d) Fred Fiedler

4. In the Managerial Grid, a leader who is high on concern for production and low on concern for people is considered:

a) Team style

b) Country club style

c) Authority-compliance style

d) Middle-of-the-road style

5. Maslow's hierarchy of needs is a theory that is often used to understand:

a) Power dynamics

b) Employee motivation

c) Job satisfaction

d) Task delegation

According to Herzberg's two-factor theory, which of the following is considered a hygiene factor?

a) Achievement

b) Recognition

c) Salary

d) Growth

7. Transformational leadership is characterized by:

a) Maintaining the status quo

b) Inspiring followers to exceed their own self-interests for the good of the organization

c) Prioritizing task completion over team relationships

d) Leading by example

8. A laissez-faire leader is likely to:

a) Make all decisions in the group

b) Provide specific instructions for tasks

c) Give team members a high degree of autonomy

d) Micromanage team members

9. Which theory proposes that people learn to behave to get something they want or to avoid something they don't want?

a) Maslow’s hierarchy of needs

b) Expectancy theory

c) Reinforcement theory

d) Equity theory

10. Organizational behavior is a field of study that investigates the impact of individuals, groups, and structures on behavior within organizations for the purpose of:

a) Implementing change

b) Improving organizational effectiveness

c) Increasing job satisfaction

d) All of the above

13. The type of leadership style that involves the leader including one or more employees in the decision making process is known as:

a) Autocratic leadership

b) Democratic leadership

c) Laissez-faire leadership

d) Transactional leadership

11. In the context of organizational behavior, "perception" refers to:

a) The process by which individuals interpret their sensory impressions to give meaning to their environment

b) The way individuals behave in response to certain stimuli

c) The innate traits and characteristics of individuals

d) The shared values and norms within an organization

14. The 'Country Club' management style in the managerial grid is characterized by:

a) High concern for production, low concern for people

b) High concern for people, low concern for production

c) Moderate concern for both people and production

d) Low concern for both people and production

12. According to Vroom's Expectancy Theory, motivation is high when:

a) An individual believes that high levels of effort will lead to outcomes of interest

b) There is a positive correlation between effort and performance

c) Both a and b

d) None of the above

15. The 'Unknown Area' in the Johari Window represents:

a) Information known to both oneself and others

b) Information known to oneself but not to others

c) Information not known to oneself but known to others

d) Information neither known to oneself nor to others

Answer Key

1. c 2. a 3. b 4. c 5. b 6. c 7. b 8. c 9. c 10. d 11. a 12. c 13. b 14. b 15. d