Hospital Administration
Editor: Dr Narinder Kumar, MD (AIIMS, New Delhi)
Johari window
The Johari Window is a model developed by Joseph Luft and Harry Ingham in 1955, which is used to understand and improve communication and self-awareness in individuals and groups. The Johari Window is a tool that helps individuals and teams to explore and understand their own and others' perceptions, feelings, and behaviors in different situations. It is often used in psychology, interpersonal communication, and leadership development.
Johari Window
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Joseph Luft and Harry Ingham
4 windows
The Johari Window is typically depicted as a four-quadrant window, with each quadrant representing a different area of knowledge or information about an individual or a group. The four quadrants are:
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Open Area (Arena): This quadrant represents the information that is known to both the individual and others. It includes things like knowledge, skills, behaviors, and attitudes that are openly shared and acknowledged by all parties. In the open area, there is mutual understanding and transparency, which can enhance communication, trust, and cooperation.
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Blind Spot: This quadrant represents the information that is unknown to the individual but known to others. It includes things like blind spots, biases, and behaviors that others may observe but the individual is not aware of. Feedback from others can help individuals uncover their blind spots and increase self-awareness.
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Hidden Area (Facade): This quadrant represents the information that is known to the individual but not known to others. It includes things like personal thoughts, feelings, and experiences that are intentionally kept hidden or not disclosed. The hidden area can represent areas of privacy, vulnerability, or self-protection.
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Unknown Area (Unknown): This quadrant represents the information that is unknown to both the individual and others. It includes things like unconscious behaviors, unresolved emotions, or untapped potential that are not yet discovered or explored. The unknown area represents opportunities for self-discovery and personal growth.
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The Johari Window is used as a tool for self-assessment, feedback, and communication in various contexts, such as team building, leadership development, conflict resolution, and interpersonal relationships. It can help individuals and teams to increase self-awareness, build trust, and improve communication by expanding the open area and reducing the blind spot, hidden area, and unknown area.
Interventions
The Johari Window can be used in different ways, such as through self-assessment, feedback from others, and open discussions among team members. It can be a useful tool for individuals and teams to reflect on their own behaviors, attitudes, and perceptions, and to explore how these may impact their relationships and interactions with others. Through increased self-awareness and mutual understanding, individuals and teams can enhance their communication skills, build trust, and foster positive relationships.
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​​In conclusion, the Johari Window is a powerful model that helps individuals and teams to understand and improve communication, self-awareness, and interpersonal relationships. It provides a visual framework for exploring different areas of knowledge or information about oneself and others, and it can be a valuable tool for personal and professional development. By using the Johari Window, individuals and teams can enhance their self-awareness, improve communication, and build healthy relationships.